Where We Ship
We currently ship within the UK. For international inquiries, please contact us directly—we’re happy to explore gentle ways to share our products further afield.
Processing Times
Orders are typically dispatched within 2 working days and applies a 48 hour Royal Mail service.
Shipping Rates
Shipping costs are calculated at checkout based on weight and destination. We offer:
Standard UK Shipping: Royal Mail or courier service, tracked where possible
Free Shipping: On orders over £30
We use recyclable, minimal packaging wherever possible, with a touch of rustic charm. If your order is a gift, let us know—we’ll include a handwritten note.
Tracking & Delivery
Once your order is dispatched, you’ll receive a confirmation email with tracking details (if applicable). Delivery times vary which is out of our control but most UK orders arrive within 3–5 business days
Missing or Delayed Parcels
If your parcel hasn’t arrived within 10 business days, please reach out. We’ll investigate and make it right—your trust means everything.
Contact
For shipping questions, email us at post@mel-llyn..co.uk or use our contact form. We’re here to help.