Last updated: December 19, 2025

Mêl Llŷn (Davies a'i Gwmni Cyf) operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Mêl Llŷn is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. It also explains how we may use your information to inform and improve Harmoni-T, Teas & Botanicals., our affiliated brand.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect

We may collect or process the following categories of personal information:

• Contact details (name, address, phone number, email)

• Financial information (payment details, transaction history)

• Account information (username, password, preferences)

• Transaction information (items viewed, purchased, returned, or exchanged)

• Communications with us (customer support, inquiries)

• Device and usage information (browser, IP address, interaction data)

Sources of Personal Information

We collect personal information:

• Directly from you (account creation, orders, communications)

• Automatically through the Services (cookies, device data)

• From our service providers (payment processors, analytics, fulfillment)

• From partners or third parties

How We Use Your Personal Information

We may use your personal information to:

• Provide, tailor, and improve the Services

• Process orders, payments, returns, and customer support

• Remember your preferences and recommend products

• Send notifications and updates related to your account or orders

• Market and promote our products and services (with consent)

• Authenticate your account and prevent fraud

• Comply with legal obligations

Use of Data for Harmoni-T.

We may use non-sensitive, aggregated, or anonymized data collected through your interactions with Mêl Llŷn to:

• Inform product development and marketing strategies for Harmoni-T.

• Better understand customer preferences and improve offerings across both brands.

• Communicate with you about Harmoni-T. if you have provided consent or opted in. No personal information will be shared with Harmoni-T. for direct marketing unless you have expressly opted in or where permitted by law.

How We Disclose Personal Information

We may disclose your personal information:

• With Shopify, vendors, and service providers (IT, payment, analytics, fulfillment)

• With business and marketing partners (if you have opted in)

• With affiliates within our corporate group

• To comply with legal obligations or in connection with business transactions

Third Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. Please review their privacy policies before providing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Retention

We use reasonable security measures to protect your information, but no system is completely secure. We retain personal information only as long as necessary for business, legal, or regulatory reasons.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access or know what personal information we hold about you

• Request deletion or correction of your information

• Receive a copy of your information (portability)

• Object to or restrict certain processing

• Withdraw consent (where applicable)

• Manage communication preferences (unsubscribe from marketing)

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.

International Transfers

Your information may be transferred, stored, or processed outside your country. We use recognized legal mechanisms for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

Mêl Llŷn (Davies a'i Gwmni Cyf) post@mel-llyn.co.uk Eisteddfa, Llannor, Pwllheli LL53 6YG

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This policy applies to both Mêl Llŷn and Harmoni-T. and ensures transparency about how your data may inform the development and marketing of our affiliated brands, while maintaining your privacy rights and choices.